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American Airlines First Class Shuttle Review

A convenient, comfortable, and cost-effective way to hop through the Northeastern United States.

In a very, very crowded field of competitors all vying for the customers who transit the lucrative Northeast Corridor, American Airlines has perhaps the most robust offering.  Just about every hour on the hour for fifteen straight hours — from 6am to 9pm to be precise — every single day, you can fly AA between Washington, New York, and Boston.  It couldn’t get more convenient than that and, if you’re running late to the airport, no worries!  You can just get on the next flight without changing your schedule too drastically.  This level of flexibility is great for the business travelers who frequent these routes, and the comfortable seats and relatively cheap fares are just icing on the cake.

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On perceiving “good” value

The most recent review published on The Higher Flyer evaluates international business class onboard American Airlines’s now-retired fleet of Boeing 767s.  There’s nothing particularly exciting nor noteworthy about the experience, but with lie-flat seats, direct aisle access for all passengers, and upgraded dining options on offer, your expectations for a product marketed as “Flagship Business” are likely going to be met but not exceeded.  It delivers all that you could want in decidedly-average fashion, but because the fares are prohibitively expensive, it’s nearly impossible for me to recommend it.  When compared to significantly cheaper, if not better, alternatives, it’s the textbook definition of a terrible deal… although some might disagree with that assessment.  There’s an inherent ambiguousness to higher flying reflected here, and that poses an interesting question:  what makes a “good value” good?

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American Airlines 767 Business Class Review

A recently-refurbished plane remains retro thanks to an underwhelming premium product

Across its expansive fleet, American Airlines features eight different kinds of business class seats.  Naturally, as you might expect, some are better than others.  On one end of the spectrum you have excellent reverse herringbones found on its Boeing 777s and 787-9s.  On the opposite end, on its Boeing 767s, you have staggered seats that would’ve been state-of-the-art 15 years ago.  Of the these two extremes, they share unlikely commonalities:  AA installed them on its planes only as recently as a few years ago, and it typically charges comparable, astronomically-priced fares for both.  If the airline brings the goods — so tasty dining options and warm, amicable service (among other things) to complement a comfortable chair that reclines 180 degrees — then it can get away with this pricing model.  If it doesn’t, well, such a poor value isn’t “higher flyer” and it probably isn’t worth your time.  By those metrics, the business class experience on AA’s 767s is, while more pleasant than economy, probably one to avoid.

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Navigating Madrid-Barajas’s Terminal 4

How far is too far to walk?

It feels weird to be writing a review — even if it is just a mini-review — of walking through an airport.  There’s hardly anything noteworthy (let alone higher flyer) about these experiences, but Madrid-Barajas’s Adolfo Suárez is a special case.  Its Terminal 4, which serves as the home base for the Spanish flag carrier Iberia, is big, beautiful, and kinda controversial.  The building’s aesthetic is top-notch, but the sprawl of it can be overwhelming.  If you’re flying out of Madrid, well, you’re going to want to prepare for it more than you otherwise would… hence the reason for The Higher Flyer to publish a guide!

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Cathay Pacific A350 Premium Economy Review

For better and for worse, an embodiment of both “premium” and “economy”

Most passengers on Cathay Pacific’s long and ultra-long haul flights have to cram in to too-tight seats in the backs of the planes for hours upon hours.  What miserable fates they have!  Fortunately there’s premium economy, which serves as a pain-easing option for some.  You’ll pay more for such relief, sure, but at least the increased comfort comes in the form of a generously-pitched and padded recliner, and what the airline claims to be improved meals, and better, more-attentive service.  Cathay’s offering is no bargain though; it costs more cash than a modestly-priced upsell, and so the return on investment should be abundantly apparent all the time.  That’s regrettably not always the case.

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DoubleTree hotels are nice and boring

A recent review on the The Higher Flyer has prompted a few to ask:  “what’s wrong with DoubleTree hotels?” and as a follow up:  “why do you hate them?”  Well, despite what my review of the DoubleTree in Madrid may imply, the answer is a resounding “nothing.”   Nothing is wrong with Hilton’s business-traveler-centric brand and I’d gladly stay in one if presented the opportunity.  That said though, these hotels don’t really lend themselves well to scenes of higher flying; they don’t evoke visions of luxury like Waldorf Astorias do, nor do they offer the incredible value that Hampton Inns do.  DoubleTrees instead are synonymous with bland-yet-practical accommodations for the well-paid road warriors of the world.

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DoubleTree Madrid-Prado Review

A Hilton DoubleTree masquerading as a quaint boutique hotel in the heart of Madrid

Hilton as a brand doesn’t have a particularly aspirational reputation.  Sure, its hotels are mostly comfortable and are more than serviceable, but the average Hilton usually lacks the glamour or pizzazz or charm that a mid-level Hyatt or a legacy Starwood property (RIP) might have.  Hilton’s DoubleTrees are some of the worst offenders when it comes to generic corporateness — they’re typically marketed to business travelers, and utilitarian design doesn’t lend itself well to pleasing aesthetics — but the brand’s sole property in Spain is an obvious outlier.  While “DoubleTree” might not evoke images of boutique luxury, the one in Madrid should very well challenge your assumptions.

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Norwegian Air 787 Economy Class Review

A proud symbol of the era of affordable air travel

The 787s that Norwegian Air uses for its longhaul operations are far from glamorous — expect slimline seats clad in grey “leather” for as far as the eye can see — but they are representative of an undeniably positive development in the commercial airline industry:  more people can afford to travel.  Norwegian occupies an interesting position in the market; it was one of the first carriers to take the low-cost/LCC model and successfully apply it to intercontinental travel.  Its fares are so consistently low (it’s not unusual to see oneway transatlantic tickets go for around $100), but correspondingly, it’s natural to wonder if there’s any sort of catch involved.  Is flying Norwegian an absurdly miserable experience or is it a viable option for higher flyers?

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How To: Navigate Norwegian Air’s fees to get exactly what you want

Norwegian Air’s strong reputation is due in part to the relatively comfortable accommodations it features on its sleek new planes, but its affordable airfares are equally as important in bolstering the airline’s status.  There are some downright incredible deals to be had!  That said, Norwegian shares a business model with an infamous counterpart in the United States:  Spirit.  The former has been praised as an innovative disruptor in the long haul transit market, whereas the latter is reviled for its many layers of (perceived) awfulness… even though they both run pretty similar operations.  Don’t be deceived by Norwegian’s cheery Scandinavian/Ikea-esque branding; crafty bargain hunters must pay careful attention when they’re booking flights.  Otherwise they risk getting trapped in a fee-laden hell all in the name of getting a “cheap” fare… and that’s definitely not higher flyer!

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